TOPICS

. How the cost-of-living crisis is reshaping online payment habits and which payment methods are growing in popularity as a result.

. The untapped growth opportunity of embedded finance and consumers’ lack of familiarity with one of fintech’s hottest trends.

. Neobank adoption has reached a tipping point. What’s next? How customer-facing technology, fee structures and customer service factor into neobanks’ competition with traditional banks.

. In the battle between security and convenience in online payments, security is winning hands down

. The risk of disintermediation is real and growing – the rise of embedded finance and the continued growth of price comparison websites pose a threat to banks’ traditional role in the ecosystem

. Banks need to smartly prioritize their digital investments, understanding which part of the customer journey should be fully digital.

. The role of the advisor—either in person or remote—must be managed thoughtfully within future operating models.

. Lost in transaction – open banking. The provider’s operating model needs to accommodate a truly customer-driven approach leveraging Open Banking with elements including a digital-ready culture, an API-enabled technology stack and the capabilities for leveraging internal and external data.

. Several trends in digital engagement have accelerated during the COVID-19 pandemic, and big-tech companies are looking to enter financial services as the next adjacency. To compete successfully and thrive, incumbent banks must become “AI-first” institutions, adopting AI technologies as the foundation for new value propositions and distinctive customer experiences. Can banks meet the AI challenge?

. Cloud banking: More than just a CIO conversation. Banking and capital markets leaders increasingly recognize that cloud is more than a technology; it is a destination for banks and other financial services firms to store data and applications and access advanced software applications via the internet. What will financial services of the future look like with cloud? How cloud can be a catalyst for business transformation in banking—and a potential game-changer for how financial services organizations will operate in the future.

WORKSHOPS

Because the panels can be boring sometimes, we will bring a series of dedicated workshops in which you can interact and learn directly from specialists how things are done and what to expect as a result.

Here are just a few examples of topics that will be addressed
. If you are a (fin)tech company who wants to raise funds for the development, you may be a little worried about the message from venture capital funds that “the party is over.” From now on it will be much more difficult to obtain financing. So what to do? Try alternative financing, such as an IPO. We will teach you how to proceed.

.If you are an online merchant and want to implement new payment methods, whether we are talking about cards, cryptocurrencies or BNPL (Buy Now Pay Later), how do we do this? What methods do we choose and why?

. If you are a hypermarket or a big corporate company working with a large number of banks, you know that managing cash and finding out in real time how much money you have in your account is a challenge for any treasury now.You need to see your aggregate balance account situation, at once, all the time, in one place. There are solutions to this and it is not complicated at all. Just come to find out!

. If you are a financial institution, there are at least two major aspects to consider in the digital transformation process: (cyber)security and user experience.How secure is the cloud approach and how does it affect customers?