Nocashevents Four in ten banks see their business models evolving towards becoming a digital ecosystem – Temenos report

Four in ten banks see their business models evolving towards becoming a digital ecosystem – Temenos report

The Economist Intelligence Unit (EIU), on behalf of Temenos, surveyed 405 global banking executives on the changes they see taking place in their industry to 2020 and 2025, their organizational response, and the longer-term impact on their strategic development. This focuses on how these retail banks are incorporating and advancing technology delivery for their current and future customers. Key highlights include: # Open banking is seen as a true opportunity; […]

Nocashevents Banks are challenged to evolve from the Open Banking approach towards an Open X mindset – global survey

Banks are challenged to evolve from the Open Banking approach towards an Open X mindset – global survey

Banks must collaborate with start-ups to remain relevant as the financial ecosystem evolves from ‘Open Banking[1]’ to ‘Open X[2]’ Retail banks are struggling to deliver a positive last-mile experience[3] as customers demand more comprehensive and personalized banking, according to the World Retail Banking Report (WRBR) published today by Capgemini and Efma. “In an era of rising consumer expectations, banks are challenged to offer their customers a consistent engaging experience across all channels – branch, web and […]