Laura joined the ING Romania team in February 2016 on the position of Business Strategy Manager – Daily Banking.
She oversees that the day to day experience of ING clients is as simple as possible and as nice as possible and that this experience is based on the integration of innovation and transparency elements.
After 13 years of experience, Laura’s expertise area contains money transfers, current accounts, payments, price analysis.
Currently, Laura prepares for obtaining a specialization in Customer Experience from Oxford College of Marketing.