ECB publishes report on payment preferences as part of digital euro investigation phase. Respondents want a one-stop-solution that would incorporate all the current payment options into one system.

The European Central Bank (ECB) published the findings of its commissioned research on citizens’ payment habits and their attitudes towards digital payments in order to gain a deeper understanding of user preferences as part of the digital euro project. Based on the responses of focus groups and online communities across all euro area countries, the report shows a strong preference for payment methods with pan-European reach and universal acceptance in physical shops and online. Users […]