Open banking, the payments industry and BigTech challengers: „in a market defined by innovation, many incumbents are more fearful than optimistic about the pace and direction of change”, CapGemini report

September 17, 2019 / Nocashevents / Comments Off on Open banking, the payments industry and BigTech challengers: „in a market defined by innovation, many incumbents are more fearful than optimistic about the pace and direction of change”, CapGemini report

As global non-cash transactions boom and competition flourishes, many banks remain reluctant to embrace Open Banking via data sharing, ecosystem partnerships and open platforms, with multiple incumbents still being cautious of change. Instead, they perceive Open Banking as a potential challenge when it is a necessity for improved customer experience and retention in the long-run. That’s according to Capgemini’s World Payments Report 2019, which tracks and analyzes non-cash transaction volume, regulatory […]

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